Voice Over Internet Protocol (VOIP) is still a foreign term to many phone users, but as the technology continues to improve, and the prices keep falling, this new-way-to-phone stands to make big noise in the coming years as customers continue to give up their land line phones in search of better, more cost-effective options.
What follows are some common myths about the VOIP technology and the real information you need to know.
Myths and Facts about VOIP:
Myth: The sound quality is poor.
Fact: The first generation of VOIP technologically did have its share of issues, but all these services have since upgraded their technology significantly in the past two years. Now, VOIP customers can enjoy crystal-clear conversations that are on par with any traditional carrier.
Myth: You can only save money by calling other VOIP phone numbers
Fact: One of the biggest VOIP selling points continues to be free user-to-user calling over the network, however there are also considerable savings to be found in calling packages with VOIP service providers. In fact, many are competitively priced well below the large long-distance carriers.
Myth: The service is unreliable.
Fact: Individuals using VOIP for the calls reports no more dropped calls or service gaps than those using traditional cell phone or land line services.
While some companies experienced a rough start in this regard, additional testing and better hardware/software has helped make the service run smoothly.
Myth: Setting up a VOIP system is too complicated
Fact: For most VOIP systems, setting up is as easy as “plug and play.” In fact, if you have been able to get your cable TV or wireless in-home Internet working properly you should have no problem getting the VOIP system set up as well. Also, VOIP providers have spent time expanding their customer service departments. Customers who felt intimated by the technology can count on round-the-clock service and support centers to help answer their questions about VOIP installation, troubleshooting or general use.
Myth: Nobody is using VOIP for their calls.
Fact: On the contrary, more and more people are switching to VOIP for their personal and business use. According to industry sources, VOIP users are expected to grow in number by over 21% in 2008 with addition growth projected for 2009.
Myth: You can’t use a cell phone with VOIP
Fact: Initially, one of the biggest challenges facing the VOIP industry was giving people the ability to use their own phones when accessing the technology. Seeing that any real growth would be tied to this issue, VOIP providers are now offering dual handset capability which allows the user to seamlessly switch between their cell phone’s network and a wi-fi network carry the VOIP service.
By: Mark Etinger
Archive for January, 2010
Myths and Facts About VOIP
January 30th, 2010How Does VoIP Really Work?
January 30th, 2010
VoIP stands for Voice over Internet Protocol. By using a VoIP phone and VoIP technology you can effectively use the internet to make phone calls. VoIP does this by placing the voice calls on network which encrypts the voice in data packets at one end and encrypts it in voice calls at the other end. In VoIP, encryption and decryption is from a analog signal (i.e. your voice call) into digital signal (data packets) and again into the analog signal.
You can make VOIP calls by a regular phone with VOIP adapter or even from your computer using a simple microphone. VoIP applications can generally be used with a simple microphone and computer speakers, but IP telephones or VoIP boxes can also be used, providing an experience identical to normal telephoning. Many VOIP manufacturers are designing phones which are specially meant to work with this technology, called SIP phone, and now extensively used by growing VoIP users.
In the past year, the quality and reliability of VoIP technology has improved to the point that vast numbers of users have abandoned their standard telephone contracts entirely, in favor of VoIP. Local as well as long distance calling is available for VoIP. Rates and plans can vary from one VoIP service provider to another VoIP service provider.
Advantages of using VOIP
Using VOIP you can effectively cut down your phone bills, since you just pay to your regular internet connection and small fees to your VOIP service provider. Setting up conference calls with VOIP is very easy.
You can even set up your own VoIP network and don’t need any special equipment like PBX etc. You can call to any local telephone, mobile, long distance number or any international number through VoIP phones. More importantly, the person you are calling by using VoIP technology does not need any special equipment; just a regular telephone.
Many additional features like call forwarding, call tracing, reminders, caller ID are readily available in VoIP Phones. You can even assign a local telephone number to your VOIP phone set, and just need a fast internet connection to use your VOIP service anywhere in the world.
VoIP Dilemma
VoIP applications and services require data transfer in real time. During a call an interactive data voice exchange takes place. Unfortunately, TCP/IP is not well suited for this purpose. Sometimes you have to wait for a few seconds, to hear the other side answering. But with recent developments streaming the flow of voice signals has improved. PC-to-PC and PC-to-phone calling quality is still not as sharp as regular PSTN calls. However, with SIP phones and a reliable high speed internet connection there is little or no difference….and sometimes the quality is even better.
SIP Phones
SIP Phones are the phones which are specifically designed to work as VOIP phones. SIP phone can be considered as a network endpoint routing voice via its IP address. This allows a DID (direct inward dialing) number to move with a user. With SIP phones you can use advanced features like voice mail to email etc. Using a SIP phone also closely resembles a regular analog phone in look, feel, function, and ease of use.
FCC and VoIP
The Federal Communications Commission (FCC) regulates VOIP Services in the USA. They are in charge to create and promote telecommnuication regulations….such as VOIP services….to benefit consumers. In November, 2004 FCC ruled that individual States do not have the jurisdiction to impose taxes on VoIP services, which made the cost of VOIP services even more attractive in relation to standard PSTN phone services.
By: Michael Lemm
What You Need To Know About VoIP Broadband Telephone Service
January 28th, 2010
If you haven’t heard much about VoIP before now, you certainly will in the future due to its rapid emergence as a major communications technology. VoIP stands for Voice Over Internet Protocol, and it basically is the ability to make telephone calls over the internet to either a receiving computer or telephone.
For years standard telephone lines have used a circuit switching network to transfer telephone calls, but VoIP technology uses something called packet switching instead where audio is converted into packets of data that are sent over the internet and reassembled on the other end by the person’s computer or telephone. If a high-speed internet connection is used, a conversation can take place that easily compares to a regular telephone call in sound quality.
All of this may sound like a very new technology, but in reality it’s not. Programs that make use of VoIP technology were springing up on the internet more than ten years ago, although they were much less capable than those that are available today. Also every year continues to bring higher standards of quality for VoIP applications, and it will no doubt be a viable technology for many years to come.
A good example of the use of VoIP technology is instant messaging programs. If you have used an instant messaging program that is voice enabled, where you can communicate by audio, video and chat, it is in large part due to VoIP. This is because VoIP is able to integrate audio, video, data, e-mail, and more simultaneously. Although most consumers will use VoIP for telephone calls initially, many businesses are already finding expanded uses for VoIP technology.
Several telephone companies are realizing the potential for VoIP services and so companies like Sprint, Verizon, AOL and others are now offering VoIP plans to consumers. One of the distinct advantages of buying a VoIP solution is that it costs significantly less than most standard telephone services. In fact, most service plans will allow you to make unlimited long-distance telephone calls on your VoIP plan for very inexpensive rates. And the subscription rates are usually free of many of the taxes and regulatory fees that often accompany your local telephone bill.
Another major advantage of many of the current VoIP subscription plans that are available is that they often include extra features such as call waiting, call forwarding, three-way calling, voice mail and much more. Quite often, these extra services cost more when included by your local telephone service, but VoIP plans usually include them at no extra charge. Another interesting side benefit is that many providers will allow you to select a new area code and phone number for your VoIP calls, so if you have family or friends in a distant town, they can call you for free on a number that is local to them.
Hopefully this information on VoIP technology will help you understand more about how it works and how it can be beneficial for you.
By: Steadman Issenburg
