When you’ve made the decision to move to VoIP phone, you’ll need to select a VoIP provider. The most well-known is Vonage, largely because of their aggressive advertising campaign. There are, however, several other VoIP providers that you should consider. A large marketing campaign does not guarantee good service.
Vonage is your basic VoIP phone service, with the emphasis on the phone. For a monthly charge, they send you a device to hook up to your phone that does two things. First, it digitizes your analog voice, a must for VoIP usage. Second, it initiates an internet link that runs through your DSL or cable broadband hookup. VoIP-specific phones are perfect to use on Vonage service, and you can use them wirelessly.
You get your local and long-distance phone service for the monthly flat rate, and also a number of services like three-way calling and call forwarding, which few people use. In some plans, you do pay for outgoing calls after a point, but the number of minutes you get before reaching that break point is pretty generous.
Skype is a very different sort of VoIP provider. It started as primarily a computer-based, not phone-based VoIP, and most people originally used headphones with their ordinary computer to access a Skype account. You can get Skype phones today that run through your computer, but most of Skype’s services are more web-friendly.
In addition to phone service, Skype has robust online and computer-based communications technology like chat and user lookups. But the outstanding feature of Skype is the price. If you’re using it to call directly to another Skype user, anywhere in the world, it’s free. It’s also the easiest VoIP service to take with you; if you have a Skype account, you can access it from your computer or any Skype-enabled computer, anywhere in the world.
Lingo is a new entry to the VoIP world, and is ascendant primarily because while it offers Vonage-style services, it also offers dirt-cheap rates. Vonage focuses primarily on the United States, Canada, and Mexico; Lingo’s area of expertise appears to be Asia and Western Europe, where it offers either unlimited calling or a robust calling plan. Unfortunately, they don’t seem to have worked out all their bugs, and Lingo does not have a stable calling platform yet.
AT&T CallVantage is another new entry, though it’s from an old company. They, too, are based on similar technology to that Vonage uses, with devices that hook up to your phone et al. Unlike Lingo, AT&T offers excellent quality service, as one might expect. At one point, AT&T had overly-complicated technology for hooking up your VoIP service, but they have improved and now aren’t much worse than Vonage.
No matter how good your VoIP provider is, your telephone stability and reliability when using this service is limited by your high-speed internet connection. If the power goes out, no phone. If your internet service is interrupted for any reason, no phone. If you are confident in your cellular service and aren’t worried about this, that shouldn’t be a problem, but it is something you must consider when you choose your VoIP service.
The bottom line is not to choose VOIP service based on price alone. Look at the features and determine how important that is to you and how often you will use it. Our web site features our Editor’s Choice Best Pick for the best VOIP service available based on a wide range of criteria.
By: Jon Arnold
Posts Tagged ‘Cable Broadband’
VoIP Providers – How To Choose One
March 5th, 2010VoIP and Local Telephone Companies
February 17th, 2010
With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.
There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies.
The next stumbling block is ‘naked DSL’ or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you’ll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)
These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be ‘free’ and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?
There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks ‘currently’ known to us.
Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.
I don’t have the answers, only questions. I know how I’d like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there’s literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we’ve been down this path many times before and it’s turned out ok.
Remember the advent of the PC and where we’ve gone since then? Remember the first bulky cellular phones vs. what’s available today? Yes, TV’s, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I’m sure that in the end, VoIP will be as commonplace as the home computer.
We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you’re a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP.
By: Michael Weaver
My VoIP Reviewed
January 14th, 2010
I have written several articles concerning VoIP. I
personally use a VoIP company called Broadvox, who has since
merged with another VoIP company and is no longer available
as Broadvox. I have used VoIP for a year now and I have to
say I am still thoroughly impressed by the quality of
service, low rates and enhanced calling features.
As with many people, I at first was a bit skeptical about
using VoIP service. We all know there are always little
quirks with new technology. Cheap calling rates for VoIP is
what finally won me over, and enticed me to give it a try.
In the beginning, there was no 911 service with my VoIP and
it would drop calls from time to time.
Without exaggeration, VoIP has saved me around seven hundred
dollars in phone service in 2005 in comparison to what I
paid the previous year. Wow! Say that out loud, seven
hundred dollars. Not only has the VoIP service saved me a
ton of money, the quality of service has increased ten fold
during the past year, including new 911 service.
One catch to VoIP is you need to have broadband Internet for
VoIP to work. I had written several articles on this topic
as well, and based on my own personal experiences. Fact is,
the combined cost of broadband Internet such as DSL or cable
broadband plus VoIP are cheaper than dial up plus
traditional phone service, hands down and case closed.
What I paid for start up cost, and the very insignificant
inconvenience of installing the telephone router a year ago
are but a distant memory. I am very pleased with VoIP
service and no longer have any use for a traditional phone
line in my home. That’s right, no traditional phone
companies for me, ever again.
VoIP is a product I highly recommend to anyone without
hesitation. VoIP is a product which once installed people
enjoy emencely. No more telemarketers trying to beat your
long distance rates. No more hidden fee’s, taxes or
expensive sir charges. As a customer of VoIP phone service I
am indeed bias. In short, I love my VoIP phone service.
By: Daymon Hoag