Posts Tagged ‘Corporate Houses’

Challenges of VOIP in 2007

March 16th, 2010



Today average customer uses Voice over internet protocol (VoIP) which is latest trend in communication industry. The technology is rapidly advancing because all telecommunication product companies are now investing fund to have more improved VoIP products and services.

This year the VOIP market has picked up. Many corporate have started using VoIP and have realized a large savings of 52-percent or more off their phone bills. Use of wireless VoIP helped hospitals to reduce cost of mobile phones. Technologically VoIP is better than pagers and hence it is getting popular in nursing homes and hospitals.

What are the disadvantages of Voice over Internet Protocol?

VoIP is becoming very popular to business houses but it is still not very popular to residential segment. The qualities of VoIP services are inferior to the quality of call in regular telephone technology due to various reasons.

VOIP technology requires a large amount of data to be compressed and transmitted in a packet format, then uncompressed and delivered, all in a relatively small amount of time. This digitization of analog voice signals takes too long and the callers experience either echo or over-talk.

Regular phone calls function with a delay of no more than ten( 10) milliseconds whereas in the case VOIP the delay is up to 400 milliseconds, meaning that the callers won’t hear each other fast enough to make the conversation flow easily. Due to this delay, either callers will hear themselves talking or they will start talking again before they have heard the other person reply. It is true that this delay problem does not occur for each call.

The disadvantages of VOIP are usually acceptable if the callers are using a free service and the calls are for personal in nature. The degradation of voice quality is not acceptable to corporate houses. Apart from delay in voice conversation, IT security network like firewall sometimes failed to route a VOIP call once it is received.

Moreover, if several people use VoIP, bandwidth utilization also increases. Excess use of bandwidth also increases the infrastructural cost.

By: Arindam Chattopadhyaya

Let The Wave VoIP Technology Sweep Away Your Communication Costs

December 28th, 2009



“Make telephone calls anywhere in the world absolutely free of charge.”

Does this sound as an exaggerated claim? A promotional gimmick?

Well, today, it is actually possible to talk to your near and dear/ your customers and business associates absolutely free (or with a nominal calling charge). With the latest VoIP technology sweeping the arena of telephony, talking free of cost is no longer a long-cherished dream. It is a hardcore reality!
VoIP is indeed a revolutionary technology that will eventually change the face of the existing telephony system.

What is VoIP?
VoIP (Voice over Internet Protocol) is a technology that is used to transmit voice or audio files over the Internet via a packet-switched network. The voice/audio files can be received by:
a computer a VoIP phone a standard telephone

The VoIP technology enables the transmission of voice/audio data as digital data over the Internet.

A number of practical applications based on the VoIP technology are gaining popularity among people as a means of economical communication. They are:
VoIP phones dedicated instruments to make calls over the Internet ATA sets telephone-like boxes that connect to a computer and convert the analog voice data into digital signals computer to computer calls need a computer system, headsets and Internet connection

VoIP phones are slowly gaining foothold in the market due to their efficiency in meeting the financial and infrastructure needs of corporate houses. These phones are also known as ‘broadband phones’ as they can be used to make calls over the high-speed Internet connection.
A VoIP phone converts voice data into digital data so that the data may be transmitted over the Internet. You need to connect the phone to a computer to enable voice communication.
VoIP phones look just like the standard telephones with the cradle, the buttons and the handset. So, you can make calls in the usual way…but with better sound quality and in an economical manner!

By: Dennis Jaylon

VoIP Carriers – Modernize the Network With IP Technology

December 26th, 2009



In the early years of 21st century, the IP technology has become “next-generation” networks for all forms of “unified” communication. By end of the century, it is predicted that a fixed-line carrier or PSTN service will be ruled by the advanced voice over IP network. By modernizing networks with the VoIP technology, there are many strong drivers impelling service providers to deploy “next-generation” services and well known as VoIP carriers. With the lingering doubts and inhibitors on product maturity and interoperability, the unproven business and corporate houses are steadily diminishing, which is leading to increased investment.

The VoIP carrier services deliver a complete application solution such as integrated VoIP, unified communication proxy, advanced call routing support, network management support and enhanced interactive voice response. Furthermore, the packet switching technique of IP network minimises the network congestion. This technology allows to reduce bandwidth consumption by up to more than half, as it combines several voice and images packets into a single packet.

These services allow users to switch intelligently between circuits and IP. As a matter of fact, the IP services provide scalable, centralised network routing control and administration for larger networks. These carrier services also offer enhanced network routing flexibility including the QoS, source based and extensive network. Moreover, the VoIP technology also helps to lower down the maintenance costs through centralized provisioning, alarm monitoring and CDR collecting.

There are three types of VoIP carrier service providers namely Tier 1, Tier 2 and Tier3. The Tier1 or wholesale carrier service providers have their own networks. They can easily manage and operate their service globally. While, the Tier-2 carriers comprise of companies that lease their services from Tier-1 providers. Lastly, the Tier- 3 providers either lease their services from Tier- 1 or Tier-2 carriers and then deliver to the end users.

Therefore, it would not be wrong to say that to a great extent, the profit and quality of service are depended upon your VoIP carrier. The users must keep various points in mind, before selecting the VoIP carrier service provider such as:

1. Quality of services: The quality of service should be the priority. One must check out the ACD, ASR and PDD. As a matter of fact, the ACD should ideally range between 2-3 minutes while, ASR should be between 40-50%. To give quality of services, the PDD should not be more than 3 seconds.
2. Rates: The market is flooded with VoIP carrier providers who offer same IP service but at different rates. Therefore, the users must carry out the depth market analysis in order to get the service from the best voice over IP carrier.
3. Availability of technical support: In this competitive world to the best, several premium VoIP providers offer round the clock online support service to their clients. This ensures uninterrupted telephony communication.

To conclude, these VoIP carrier services ensure business houses can save on their phone bills by up to 40-60 percent.

By: Kristen Kiya