Posts Tagged ‘Cost Efficiency’

Working of VoIP – The Next Generation Phone

February 27th, 2010



Voice over Internet protocol or VoIP is the newest innovation to the years old audio communication technology. The IP telephony transmits voice, video and data over the broadband networks. The process of calling over the VoIP is quite akin to a normal phone; however, it uses high-speed Internet service, which makes it all the more invaluable. It reduces per-minute call as the technology is based on the packet switching technique of the Internet.

IP telephony caters to the need of international market by offering lower rates for long distance and international calling. Features like cost efficiency, reliability, functionality, security and scalability in IP telephony has made it right choice for the ‘next’ Generation people.

For availing the benefits of VoIP calling, users must be equipped with an Internet service, ATA or Analog terminal Adapter, a handset as well as an IP service. A VoIP call is based on the packet switching technology that converts the audio or analog signals into small packets of digital data. These data is converted using Analog-to-Digital Converter or ADC. The digital packets are compressed into the set standard format and then routed over the Internet connection. These compressed digital standard packets absorb the noise on the way; consequently, the packets get transferred faster and more efficiently. While routing over the Internet, packets are in compliance with standard communication protocols. The packets are routed over the various paths; when they arrive at the destination, there is a re-conversion of the digital packets to analog signals. These data is converted using Digital-to- Analog Converter or DAC.

These conversion and re-conversion process takes place in the real time and the end users enjoy continuous speech flow without any delays. The services of VoIP are based on the packet switching technique, so calling over longer distance is made easier and cheaper. While opting for a VoIP phone or service, users must check features like caller ID with name and telephone number; call blocking, call waiting, 3-way calling, call forwarding, and voice mail.

By: Kristen Kiya

Innovative Technology Can Implement Faxing Over VoIP

October 4th, 2009



The VoIP plays an important role in lowering down the monthly telephone bills. As a matter of fact, voice over IP uses high speed broadband connection instead of coaxial wires that helps to lower down the communication costs. Considering the inherent benefits of enhanced productivity and cost efficiency, the business houses as well as individuals have started to depend on VoIP services for their everyday communication. This packet switching technique helps the users to access video, voice as well as data over same IP networks. Not only this, this innovative technology can be even used for sending fax messages. Faxing over VoIP is now possible and that too at significantly lower rates when compared to traditional landline phone systems.

Faxing over VoIP is slightly different than the more common procedure that one is accustomed to wherein the Public Switched Telephone Networks or PSTN services are used. In this method however, there are certain initial hiccups and generally requires several attempts to accomplish. As a matter of fact, when the fax tone is digitalized into compressed IP packets, there is a packet loss that results in bad fax, error message or even dropped calls. In comparison, the faxing over the Fax Codec generally minimizes the loss of packets as it reaches the destination efficiently. Before, sending a VoIP fax, the users must check out some important aspects such as:

1. The users must set baud rate to 9600 and turn off the Error Connection Mode. As a matter of fact, the baud rate is kept low so that Fax reaches the destination slowly and without carrying the errors.

2. The users must opt for the provider that supports T.38 – T.38 in audio codec designed. The VoIP phone fax with T.38 – T.38 gives more detail and crisp images accompanied with stability as it create redundancy in the RTP stream.

3. The users must set the packetization to 10 millisecond or even less. As a matter of fact, if there are more headers in the RTP stream, the jitter and instabilities are less likely to come in.

The stability in internet connection plays a curial role in determining the success ratio of the fax. To maintain stability in the connection, the users must track the speed tests as well as analyze the detailed links.

In some instances, the users would not be able to deliver a fax over VoIP even after following all the above guidelines. In such instances, it is best to call the solution provider as there could be some issues related to routing that are causing the problem. As a matter of fact, problem in the routing can be fixed up at the solution provider’s end.

While sending a fax, the users must ensure that they are not using satellite or wireless connections as these kinds of connections are very unpredictable. Moreover, such types of connection adds huge amount of latency that would be a deterrent to the proper functioning of the VoIP fax machines being used.

By: Kristen Kiya