Posts Tagged ‘Home Phone Service’

VOIP Problems

March 1st, 2010



VoIP is a means of telephone service made available through the ever-expanding popularity of broadband internet service. VoIP (or “Voice over Internet Protocol”) services enable users to call extremely long distances over the World Wide Web without accruing large conventional long-distance telephone fees. In order to use VoIP, customers must have an existing broadband internet connection in place. The VoIP carrier provides a new phone number, access to the service, and for an additional fee, the phone equipment as well. While companies such as Vonage and Skype helped pioneer the industry by making people more aware of the technology, large conventional telephone carriers are also stepping up in order to offer their own VoIP services, proving that the technology is maturing. However, despite the large backing of major telephone carriers, VoIP still isn’t perfect.

The most notable of existing VoIP problems is the lack of an adequate infrastructure and effective back end system. Though as the companies and divisions that are devoted to VoIP services implement increasing usable standards in place this aspect grows less worrisome. However, in the beginning, billing issues as well as IP concerns had some companies, particularly those that specialized in conventional phone services, reeling.

Another large weakness that VoIP exhibits when compared to traditional home phone service is that VoIP is reliant on a broadband connection (dial-up internet is too slow), service up-time, and power, whereas a traditional phone service combined with an older, powerless phone needs none of them. While broadband internet service has become much more reliable in recent years, it is still not as dependable as conventional telephone lines. This means that if there is a problem with internet service, there will be no telephone service as well. While this can be very inconvenient for home use, it can be downright devastating for businesses that find themselves in a situation with no phones. Additionally, the unavailability of telephone service during a power interruption can leave people stranded with no phone service during emergencies, which can have life-threatening consequences.

Finally, the quality of phone calls that VoIP services offer can range from very good to very unacceptable. While many customers rave about their clear service, others regularly complain of dropped calls, strange sounds, delays, and echo. Delays are commonplace in VoIP phone calls and many expect the problems to become worse before they get better because, as with anything else on the internet, VoIP calling is subject to hacking. Therefore, companies will be scrambling to implement security patches in place, possibly at the sacrifice of quality, at least at first.

However, even though VoIP may not be as reliable as traditional telephone communication just yet, there really should be no surprise. Traditional telephone services have had the better part of a century in which to perfect their networks and it still isn’t perfect, either. For the cost, VoIP cannot be beat if you have a contingency line in case your power or broadband goes out. If you already have broadband internet service then the equipment and monthly VoIP service fees should be affordable enough to utilize the service in spite of its flaws – which are only going to become minuter as the technology matures.

By: Dave Goldstein

All About VoIP

February 20th, 2010



Voice over Internet Protocol or the VoIP, is basically the process of sending voice through internet protocol, making it convenient for a consumer to make phone calls at cheaper price. VoIP is used not only when using the internet protocol to send or receive calls, but it is also useful when you want to avail the service of traditional phone lines that guarantee better quality & allow bigger space for calls.

When the quality of audio and frequency in VoIP is high, it is very hard for customers to notice the difference between it and a normal telephone. Even the person who is receiving the calls from a VoIP will not be able to guess that the calls are made from a VoIP Network. Transferring PSTN (Public Switched Telephone Network) to VoIP/SIP Session Initiation Protocol) allows VoIP users to send and receive phone calls as done in ordinary phone lines.

Now, enough about VoIP from the scientific point of view. Let us now proceed to the benefits of using VoIP compared to using conventional phone lines. Basically, consumers care mostly about the rates so they would like to know how much can be saved when you purchase a VoIP service. This is one of the advantages of VoIP. It became popular because of its cheap call rates as compared to any conventional phones. It gives you the ability to make unlimited phone calls, long distance calls and low international calls charges with low monthly subscription rate. This is value added service for any consumer.

VoIP can be used in different ways. One possible way is through ATA or Analog Telephone Adapter. ATA is connected between a telephone jack that is already existent and an IP network in order to provide VoIP service. This type of service is generally offered by broadband internet providers such as cable companies and telephone companies.

Simply check the company that provides you with internet cable service or the company that provides your home phone service to see if they offer this service. If you want an easier way, just check the internet out for low rates companies. There are a lot of new companies that are just providing this service and they are concerned about giving the best service with lower rates.

Finally, a VoIP is a better & more economical way of making long distance as well as short distance calls by simply using an internet connection. You can use it for local, nationwide and international calls. You can even make calls to residential phones or cell phones.

By: Joanne Greco