Voice over Internet Protocol or VoIP technology is capable of cutting costs in telecommunications as well as improving the productivity of a business. Is it right for your business? Here is a look at what kinds of benefits VoIP can bring to business.
1 – VoIP service technology quality has really come a long way since its original inception. VoIP may have been extremely limited in the past, but this no longer the case. Today’s Voice over IP services have evolved significantly, allowing for you to make calls and receive calls using not only standard phones but also IP phones, which are rich in unique features. The sound quality has also vastly improved to the point where many companies have abandoned their traditional telephone systems in favor of the VoIP service.
2 – Using VoIP technology is capable of significantly reducing the costs you pay for telecommunications. The operating costs associated with VoIP services are generally quite significantly lower than when you are dealing with a traditional phone company, because the existing phone infrastructure is expensive to maintain and so are the industry regulations. VoIP providers have lower expenses and so they can charge a lot less for the services that they offer.
3 – VoIP services make your entire phone system a lot more flexible. They make it possible for you to do things which simply cannot be possible using traditional telephone technology. For example, they allow you to bring your phone system along with you since you can plug in anywhere where there is a broadband connection such as at someone’s home or in a hotel room. They also allow you to talk using your laptop, and to get your voice mail and your faxes through your e-mail. With this increase in usability, VoIP services make it possible for you to increase the productivity of your business significantly.
One thing is for sure: VoIP technology is continuing to evolve, and there are a number of compelling new features and benefits that are being developed in order to cater to small business. As an example, dramatic increases in mobility are being provided by combining VoIP services with wireless phone and PDA combinations to decrease cell phone charges while boosting functionality and productivity by a great deal. This is just one example of the exciting things that are happening in terms of VoIP service and technology advancements.
It does not matter what size your business is, VoIP technology happens to be a flexible as well as affordable technology that is capable of offering the same level of sophistication in communication tools that enterprise-size companies are using, meaning that VoIP will allow you to stand up against your competitors in terms of communications technology no matter how large or how small your own company happens to be.
By: Amy Nutt
Posts Tagged ‘Ip Phones’
How Do Businesses Benefit From Having a VOIP System?
March 23rd, 2010An Overview of How VoIP Works
March 5th, 2010
Voice over Internet Protocol is the newest way in which people are making phone calls today. Though the technology for VoIP has only been available for a relatively short time, it is already gaining worldwide popularity. VoIP is the use of a broadband internet connection for the purpose of making telephone calls. This has many benefits, most notably not having to put up with the outrageous taxes and fees that come with getting telephone service through a company.
There are three main methods in which to set up your VoIP, all of which even a layman can do. First, and most popular, is the simple computer-to-computer VoIP. Users merely download or purchase a “soft” phone (a computer program that acts as a phone) from the Internet that can be used to call any other computer with a similar program. In addition to the soft phone, a person needs speakers, a sound card and a microphone to complete a call.
The second option for VoIP is to purchase an analog telephone adapter. The adapter, once hooked up to both your Internet connection and your phone, can convert normal phone signals into signals that can be sent over the Internet. This has proven to be the simplest and cheapest method of setting up a VoIP. Popular companies such as Vonage are starting to bundle analog telephone adapters with low priced service agreements. The third method of setting up a VoIP is the use of an IP phone. Instead of regular connector cables, IP phones have Ethernet cards that are designed to be hooked into broadband Internet connections.
There are many issues that surround a VoIP including privacy, security and reverse phone lookups [http://www.instantphonelookups.com]. Though VoIP is a big money saver, it is always wise to research all of the facts before abandoning your traditional phone service.
By: Susan Mona
IP Telephony, VoIP, & The Syllogistic Fallacy
February 16th, 2010
To the telephony novice, the world of modern communication can be an intimidating place. In a world so acronym-laden and thick with trade-jargon, it can be tough to know just what it is that you’re reading about in the first place. If you’re a small business-person, it’s even worse (and let’s face it, who else is reading this?): not only are you supposed to be familiar with these technologies, you’re expected to be able to make informed decisions regarding their use and implementation.
Faced with the daunting array of telecommunications options, you’ve turned to that trusted informant and advisor of the contemporary techno-savvy citizen, the Internet. A quick search for ‘IP Telephony’ or ‘VoIP’ will reveal that it’s easy to find virtual heaps of “information” about VoIP or IP phones (try it now!), but it will also present as many problems as it solves. On the one hand you’ve got the technical articles that immediately lose the reader in thick forests of acronyms that only the technologically initiated can sift through, and on the other (in much greater abundance) you’ll get hundreds of thousands of matches (seriously, try it) which at best are links to places to buy something and at worst are thinly veiled advertisements, clumsily disguised as informative articles.
On the Internet, as in the rest of life, nothing is free. The problem is that every company would love for you to believe that the “quality” content they churn out is an act of pure altruism for the benefit of the consumer at large. I won’t insult your intelligence by pretending that I don’t have an ulterior motive. But today, friends, is your lucky Internet-browsing day! That fact that I’m not pitching any particular brand of anything gives me the rare opportunity to furnish information that I think you might actually find useful. Now that I’ve gained your trust, let me proceed.
So what exactly is IP Telephony, and how is it differentiated from VoIP? If you refer back to your hypothetical search, you’ll find that most companies simply don’t distinguish between the two – it’s just another synonym that their copywriters can use to avoid using the term “VoIP” too often. But there is a difference. IP Telephony, in it’s strictest sense, refers to the use of VoIP, likely in conjunction with other products and services, in a company’s communications network.
Let me put it another way. If a company is advertising VoIP and raving about what it can do for your business, take a good look at what it is they’re offering to sell you. All that VoIP means by itself is the capability to send voice data over digital lines. This could be as simple as a media gateway, or an IP enabled phone. IP Telephony depends upon VoIP, but VoIP is not IP Telephony.
Don’t get me wrong – this is a powerful tool, but by itself it is by no means the business revolution that is so often billed. If all you’re looking for is a way to cut down long-term telephone costs a little, that maybe all you need. Most companies, however, are looking for something a little more useful.
All the fancy extras that you’ll hear about – vemail, virtual call centers, mobile technology integration, and so on – are actually facets of an IP Telephony platform. IP Telephony refers to the actual service – the package deal from a provider including software, hardware, and knowledge that gives you something more than an advanced phone or a specialized router. When you really think about it, the idea of a company offering to sell you VoIP is an absurd one. That would be like a company advertising TCP/IP or trying to sell the concept of packet switching.
Most websites advertising VoIP are simply trying to capitalize of off a trendy buzzword. It is rare to find an actual IP Telephony platform for sale other than the industry standard (which for reference is Avaya IP Office), though they do exist. One such is a small business-oriented virtual call center affair by the company GotVMail called VirtualOne.
But of course, it’s not that simple. There is no standard differentiation in the terms observed by all technology providers (there seem to be few standards on the Internet at all), and this will inevitably lead to confusion. Many companies are as already noted simply trying to sell you an expensive phone by impressing you with the word VoIP, but some more legitimate businesses simply refer to their entire IP Telephony platform as “VoIP service.” Frustrating. It would be nice if we could trust companies to be honest with us, but it’s simply not the case. In the end, the burden of research falls squarely upon the consumer. Good luck.
By: David M Roberts
