VoIP is a means of telephone service made available through the ever-expanding popularity of broadband internet service. VoIP (or “Voice over Internet Protocol”) services enable users to call extremely long distances over the World Wide Web without accruing large conventional long-distance telephone fees. In order to use VoIP, customers must have an existing broadband internet connection in place. The VoIP carrier provides a new phone number, access to the service, and for an additional fee, the phone equipment as well. While companies such as Vonage and Skype helped pioneer the industry by making people more aware of the technology, large conventional telephone carriers are also stepping up in order to offer their own VoIP services, proving that the technology is maturing. However, despite the large backing of major telephone carriers, VoIP still isn’t perfect.
The most notable of existing VoIP problems is the lack of an adequate infrastructure and effective back end system. Though as the companies and divisions that are devoted to VoIP services implement increasing usable standards in place this aspect grows less worrisome. However, in the beginning, billing issues as well as IP concerns had some companies, particularly those that specialized in conventional phone services, reeling.
Another large weakness that VoIP exhibits when compared to traditional home phone service is that VoIP is reliant on a broadband connection (dial-up internet is too slow), service up-time, and power, whereas a traditional phone service combined with an older, powerless phone needs none of them. While broadband internet service has become much more reliable in recent years, it is still not as dependable as conventional telephone lines. This means that if there is a problem with internet service, there will be no telephone service as well. While this can be very inconvenient for home use, it can be downright devastating for businesses that find themselves in a situation with no phones. Additionally, the unavailability of telephone service during a power interruption can leave people stranded with no phone service during emergencies, which can have life-threatening consequences.
Finally, the quality of phone calls that VoIP services offer can range from very good to very unacceptable. While many customers rave about their clear service, others regularly complain of dropped calls, strange sounds, delays, and echo. Delays are commonplace in VoIP phone calls and many expect the problems to become worse before they get better because, as with anything else on the internet, VoIP calling is subject to hacking. Therefore, companies will be scrambling to implement security patches in place, possibly at the sacrifice of quality, at least at first.
However, even though VoIP may not be as reliable as traditional telephone communication just yet, there really should be no surprise. Traditional telephone services have had the better part of a century in which to perfect their networks and it still isn’t perfect, either. For the cost, VoIP cannot be beat if you have a contingency line in case your power or broadband goes out. If you already have broadband internet service then the equipment and monthly VoIP service fees should be affordable enough to utilize the service in spite of its flaws – which are only going to become minuter as the technology matures.
By: Dave Goldstein
Posts Tagged ‘Long Distance Telephone’
VOIP Problems
March 1st, 2010How To Choose A VoIP Broadband Phone Service
February 16th, 2010
Internet technology is constantly introducing new and better ways to communicate with others around the world, and making telephone calls using VoIP technology is one of those advancements. VoIP stands for Voice over Internet Protocol, and it allows a computer user who is connected to the internet through a high-speed terminal to make telephone calls to another computer or telephone without using a standard telephone company.
Essentially, there are two kinds of VoIP applications to consider, either hardware or software based. If you choose the software solution, you’ll have to have your computer turned on in order to both make and receive telephone calls, but the only equipment you’ll need is a microphone and speakers connected to your computer.
If you choose the hardware solution instead, you’ll be using a converter box called an ATA that will be attached to your high-speed internet connection. Your telephone can then be plugged into the ATA. The converter box takes the analog signal from your phone and converts it to a digital signal to be sent over the internet in data packets, which are then reassembled on the other end of the telephone connection. By using a hardware VoIP solution, you computer does not have to be on in order for you to make and receive telephone calls, although your Internet connection will have to be active. Many VoIP service providers are including the ATA at very low cost or even for free in some cases.
In order to make use of VoIP technology for placing internet telephone calls, you will need to subscribe to a service plan provided by one of the major VoIP companies in business today. The service plans are usually very inexpensive, often providing for unlimited long-distance telephone calling for as little as $25 per month. You can even save more by choosing a calling plan that places a limit on the amount of minutes used each month, bringing your total cost down to as low as $15 a month.
In addition to domestic long-distance phone calling, many VoIP providers also allow you to make international telephone calls to persons outside of their subscriber base for a per minute fee, sometimes as low as $.10 to $.15 per minute. Some providers even allow free long-distance telephone calling as long as it is carried out between individuals in their own subscriber base.
If you choose to use a hardware VoIP solution, you can expect to spend some time on the phone with customer support in order to get your system up and running correctly, but most likely you’ll be able to experience uninterrupted service from that point on. Also you can expect voice quality to be excellent in most cases, often rivaling that of land line telephones.
When you consider all the advantages of using VoIP technology to place telephone calls over the internet, it’s no wonder that so many consumers are turning to VoIP for their long-distance telephone calling needs.
By: Steadman Issenburg
VoIP – The Ultimate Calling Solution
December 8th, 2009
VoIP which stands for Voice over Internet Protocol is changing the way people think about making long distance phone calls.
VoIP uses technology that can translate analog audio signal, the signal traditionally used for telephone calls, into digital data that can be transmitted over the Internet and translated back to analog at the other end, if necessary. This technology can also be used without traditional phones, bypassing the phone company (and the outrageous fees) altogether. This technology has the potential to completely revolutionize the telephone industry offering a whole range of new choices for the consumer.
It is highly possible that this technology will eventually completely replace the traditional phone system.
There are several ways to take advantage of this new technology including both pay and free services available through the Internet. Some require purchasing new equipment to make and receive phone calls with a traditional telephone and others make and receive calls through your computer using the speakers and a microphone.
There are advantages and disadvantages to both methods with the computer method being available for free, but requiring your computer to be on and connected to the Internet in order to make or receive calls and the traditional phone method usually requiring the purchase of additional equipment and a monthly usage fee. Even with the fee, however, in most cases VoIP would prove to be a considerable savings over the standard telephone company’s bill.
Actually, there is a good chance you are already using VoIP technology without even knowing it. Many of the big-name long distance telephone service providers are already streamlining their networks using VoIP. This technology takes advantage of sending information electronically in the form of packets instead of the traditional method of circuit switching.
By using packets the information is sent only when it is created as opposed the circuit method which leaves a circuit open for the entire duration of the phone call so that there is a constant flow of information in both directions even when only one person is talking or when nobody is talking at all. Since the packet-switching method only sends actual data as it is created there is much less information “traffic” making the whole system much more efficient.
VoIP phone plans usually include all the premium services such as call waiting, caller ID, call forwarding and three-way calling in their one low (or free) fee rather than charging extra for each of these like the regular phone companies do. This provides yet another advantage for the VoIP customer.
There are even more premium features that go beyond what a standard phone company is capable of, such as filtering calls and routing specific phone numbers to either another number or a predetermined recorded message. Imagine sending all telemarketers to a “this phone is no longer in service message.”
The only potential drawback for some customers is not having access to a high-speed Internet connection. This can pose a problem for close to 50% of Americans who are still forced to use traditional dial-up connections. For the other 50%, however, VoIP is a viable alternative to the high phone bills and lackluster service they have been getting for years. The technology is still in its infancy and its popularity is likely to skyrocket in the coming years.
By: Aaron Siegel
