Posts Tagged ‘Quality Of Service’

VoIP Reseller Opportunity

March 10th, 2010



VoIP resellers can make hay with VoIP industry growing at an enormous rate. Many changes have taken place since voice over IP was first introduced in 1995 by Vocaltec. Constant improvement in the quality of service offered and easy availability of broadband internet connection across the globe has facilitated the growth of this promising technology.

IP telephony service providers have on offer two reseller programs which aim at providing better service and a higher opportunity to resellers to increase their revenue generation. The two VoIP reseller programs namely – standard and white label reseller plans are the best that resellers could have asked for. These profitable plans provide the opportunity to resellers to venture into the VoIP telephony field without making any substantial investment thereby mitigating any risk that comes along with opening a new business.

All the backend process, technical equipments needed to route the calls, the without bothering about understanding the entire working of the technology. This is also the best way to get the most from your existing client base. Ideally, Internet service providers, system integrators, call shop owners, calling card companies, PC to phone service companies and ITSP’s can become a VoIP reseller to expand their business with minimum required infrastructure and professional personnel needed to manage the service is owned and managed by the VoIP service provider. As a result the voice over IP resellers only has to market the IP service or no capital investment.

VoIP reseller solution can be provided as a bundled up service with Internet connection that is provided by the ISP’s. This will entail two advantages. Firstly, this is the best way to increase their product line. Secondly, this will help the ISP’s to earn from their old client base.

Following the same pattern, system integrators or hardware and software product providers can pre-set their services with VoIP call termination service to give their customers the benefit of getting all their communication solutions under one roof and the convenience to manage only one bill at the end of the month.

In order to make the best use of this opportunity, the ones considering this option should look out for the best VoIP service provider so as to make the maximum profit.

By: Kristen Kiya

Raise Your Earnings With VoIP Wholesale Service

January 28th, 2010



You are thinking of starting a new business. You have the required investment to put in a new venture but are still unsure which business will get you the best returns with minimum risk involved. Chances are you would have heard the term VoIP service by now. This new form of telephony brings a host of business opportunities which you can embrace. VoIP wholesale service is one of the ripening fields which are sure to prove fruitful to anyone who takes it up in the right manner.

Requirements to Become a VoIP Wholesale Provider

1. Substantial investment – As a wholesaler you would be required to make a substantial investment in order to secure the required infrastructure and technical hardware needed to route the call via Internet service. For instance, you would need gateways, switches etc.

2. Technical knowledge – You should be aware about the working of this technology for smooth operations o your business.

3. Extensive client base- One of the best ways to ensure a successful run as a wholesale provider of VoIP, you must have a wide client age to whom you can cater your services.

Selection of a VoIP Service Provider

It is essential to take services from the best voip service provider for you in turn will be selling the same service to your resellers on the basis of which the future of your business will depend.

1. Quality Of Service – Getting enhanced quality service is imperative for this will help you win customer preference and finally achieve a brand image. One of the best ways of judging the quality is through live testing of the call. Another way is to opt for a provider who works with multiple backups, points of presence and switches.

2. Rates – While reviewing the IP telephony you will come across number of service providers who will be offering the same service and features at varying rates. In depth market research therefore becomes essential in order to get quality service at best rates.

Things to Look Out For In Wholesale VoIP service

1. Customer Support – A resilient customer support service helps a business to sail through the difficult times which any technology faces at some point of time. To get the best deal look around for round the clock online support which will help provide immediate solution to your queries.

2. On line Real Time Billing – There are certain VoIP service providers who give special wholesaler panels through which they can check customers call flow, set calling limits and even provide easy recharge options.

Besides this wholesalers are free to sell the service at rates desired by them. VoIP wholesale termination service can thus prove to be a very profitable venture for you if you have the required investment and a wide client age.

By: Kristen Kiya

VOIP Disadvantages

January 15th, 2010



Voice over internet protocol (VOIP) is changing the way that the average consumer makes long distance phone calls. The technology is rapidly advancing because companies all over the world are now competing to be your VOIP provider. However, there are still some disadvantages of VOIP – especially when it comes to using the technology for functions beyond the one caller to one caller scenario.

The disadvantages of VOIP can be annoying, but are relatively limited for the consumer. The main complaints regarding VOIP have to do with providing the level of quality of service that customers are accustomed to with regular telephone technology. The reason for this is multifold. VOIP requires a large amount of data to be compressed and transmitted, then uncompressed and delivered, all in a relatively small amount of time. Problems develop in VOIP conversations when this process takes too long and the callers experience one of two problems; echo or over-talk.

Standard phone calls function with a delay of no more than 10 milliseconds. But one major disadvantage of VOIP is that there have been delays of up to 400 milliseconds, meaning that the callers won’t hear each other fast enough to make the conversation flow easily. They will either hear themselves talking or they will start talking again before they have heard the other person respond. Although these problems won’t necessarily happen every time a call is made, it can happen often enough to be annoying.

The disadvantages of VOIP are usually tolerable if the callers are using a free service and the calls are for individual, personal communication. But once a network of users, such as a business, wants to use VOIP, the problems become a little more complicated. Part of the reason is that most networks have a firewall; and most firewalls don’t know how to route a VOIP call once it is received – which phone does it go to?

Plus, multiple users create a problem when judging what amount of bandwidth can be and should be used at any time. If multiple users need to make VOIP calls, it can be difficult for the company to know exactly how much bandwidth to provide – especially if internet access, video conferencing or other data transmission services are using the same path.

Overall, the disadvantages of VOIP aren’t significant enough to dissuade the average consumer from using the technology; especially with the fact that they know that the calls they are making are free. But we can rest assured that the technology will only get more reliable as time goes by.

By: Van Theodorou