If you are changing your small business telephone system from a traditional dedicated fixed landline to the newer VoIP technology, there are some things you need to have in place to change successfully.
1. Internet Connection
To route your calls over the Internet instead of over the existing telephone fixed landlines, you need to have a powerful Internet connection and equipment to connect and communicate with.
If your small business is using a DSL or cable modem for your Internet connectivity, you need to research the bandwidth needed for of VoIP communications (Voice over Internet Protocol).
If you are one of 1-2 employees, then DSL or cable should work fine to meet your needs. DSL and cable modems are not ideal for VoIP, but they do work acceptably well for a very small office of just one or two people.
If your office grows to more than 2 users, your small business telephone system needs to grow also. It is time to consider a more robust Internet connection.
The standard DSL and cable modems offer you a quicker download than upload speed. This generally works fine for general computer usage, but it won’t work so well for voice communication.
So, you will need to make sure that your Internet connection can support both the upload and download speeds that you need to have clear and consistent voice communication.
2. How Much Bandwidth?
The industry standard is enough bandwidth for about 1/3 rd of your employees to be on the telephone at the same time … so if you have 30 lines, you should then have enough bandwidth for 10 to be used at any one time. With a business of this size, your small business telephone system will usually require a T1 connection to the Internet.
One of the best things you can do is to work with a provider who can support both your VoIP and Internet connection needs. This will insure that you have the bandwidth necessary to get both your calls and data needs taken care of.
3. Hub vs. Switch
In addition to bandwidth to the Internet, internally you should be using switches on your network rather than hubs. While hubs are fine for electronic data transmission, the transmission of voice over your network necessitates the need for switches to be used.
4. Media Gateways
If you already have a small business telephone system in place, such as a small PBX system, you can purchase a device called a “media gateway” to connect your existing phone system to the Internet without having to replace all of your phones and equipment.
This will save you money from the equipment that would have to be replaced to upgrade to VoIP services.
Moving your small business telephone system over to VoIP requires some pre-planning and consultation with an Internet provider. An experienced provider can offer the equipment and the know-how to make your move to VoIP quickly and without any inconvenience for your employees.
By: Andrew Stratton
Posts Tagged ‘Voice Communication’
Small Business Telephone System with VoIP
March 28th, 2010Voip New Wave Of Internet Telephony
March 5th, 2010
Since the last few decades the field of technology has seen an incredible development. Talking about the technology, the latest technology nowadays is the VoIP (voice over internet protocol). It provides you a combination of conventional phone services and high speed internet. A single broadband connection through the Speakeasy along with an adapter is all that required for enjoying the services provided by the VoIP. In other words VoIP has quiet a simple setup and thus it makes VoIP worth spending money on. The VoIP phones are well known for their excellent features and qualities.
VoIP allows you to make and receive all your calls without any hurdle once you have setup your VoIP services. Tackling problems of VoIP is quiet easy as the customer service is incredibly good, as nowadays one has to go to many people to get the problems related to their gadgets solved. This is one advantage that VoIP has over other similar services. Voip has generated much publicity with its application in the ITES industry. Quality of voice on this platform is much better especially in the case of long distance or international calls, where the routing of the call through sattelite infected the call with delays.
The feature of VoIP wifi phones.
The technological advancement has introduced a new dimension in the field of communication. For instance the WirelessIP5000 wifi VoIP phone is one of the most popular among the wireless IP phones. It provides an IEEE 802.11b wireless IP network which gives the user access to clear voice communication. Call center industry catering to the consumer based markets, have found this tool as very useful. The ease of interacting with the person sitting at different part of the world, without compromising on the quality, has generated new markets for it.
Along with the various features and functions of a regular phone, the VoIP wifi phone also has the capability to put together the various qualities and features of an analog IP phone over the data communication system.
ZyXEL Prestige 2000W v2 WiFi VoIP phone is another most sought after VoIP wifi phones. Like the former one mentioned above this phone also has great features and benefits. It provides a low cost of the calls made and received along with high voice quality. It also provides mobility with IEEE 802.11b wireless standard compliance. For its easy use it also provides Support Auto Provisioning. As mentioned above earlier its communication costs are low as compared to the others and also have an excellent mobility. In order to increase the accessibility for the mobile users, there is also a travel charger design which proves to be of great help.
It is without any doubt the most reliable, it is fun to use and also is cost effective. Your search for the best phone will now become easier as these kind of phones are easily accessible and can be found in any of the electronic outlets or retails.
By: David Faulkner