Voice Over Internet Protocol (VOIP) is still a foreign term to many phone users, but as the technology continues to improve, and the prices keep falling, this new-way-to-phone stands to make big noise in the coming years as customers continue to give up their land line phones in search of better, more cost-effective options.
What follows are some common myths about the VOIP technology and the real information you need to know.
Myths and Facts about VOIP:
Myth: The sound quality is poor.
Fact: The first generation of VOIP technologically did have its share of issues, but all these services have since upgraded their technology significantly in the past two years. Now, VOIP customers can enjoy crystal-clear conversations that are on par with any traditional carrier.
Myth: You can only save money by calling other VOIP phone numbers
Fact: One of the biggest VOIP selling points continues to be free user-to-user calling over the network, however there are also considerable savings to be found in calling packages with VOIP service providers. In fact, many are competitively priced well below the large long-distance carriers.
Myth: The service is unreliable.
Fact: Individuals using VOIP for the calls reports no more dropped calls or service gaps than those using traditional cell phone or land line services.
While some companies experienced a rough start in this regard, additional testing and better hardware/software has helped make the service run smoothly.
Myth: Setting up a VOIP system is too complicated
Fact: For most VOIP systems, setting up is as easy as “plug and play.” In fact, if you have been able to get your cable TV or wireless in-home Internet working properly you should have no problem getting the VOIP system set up as well. Also, VOIP providers have spent time expanding their customer service departments. Customers who felt intimated by the technology can count on round-the-clock service and support centers to help answer their questions about VOIP installation, troubleshooting or general use.
Myth: Nobody is using VOIP for their calls.
Fact: On the contrary, more and more people are switching to VOIP for their personal and business use. According to industry sources, VOIP users are expected to grow in number by over 21% in 2008 with addition growth projected for 2009.
Myth: You can’t use a cell phone with VOIP
Fact: Initially, one of the biggest challenges facing the VOIP industry was giving people the ability to use their own phones when accessing the technology. Seeing that any real growth would be tied to this issue, VOIP providers are now offering dual handset capability which allows the user to seamlessly switch between their cell phone’s network and a wi-fi network carry the VOIP service.
By: Mark Etinger
Posts Tagged ‘Voice Over Internet Protocol Voip’
Myths and Facts About VOIP
January 30th, 2010VOIP Disadvantages
January 15th, 2010
Voice over internet protocol (VOIP) is changing the way that the average consumer makes long distance phone calls. The technology is rapidly advancing because companies all over the world are now competing to be your VOIP provider. However, there are still some disadvantages of VOIP – especially when it comes to using the technology for functions beyond the one caller to one caller scenario.
The disadvantages of VOIP can be annoying, but are relatively limited for the consumer. The main complaints regarding VOIP have to do with providing the level of quality of service that customers are accustomed to with regular telephone technology. The reason for this is multifold. VOIP requires a large amount of data to be compressed and transmitted, then uncompressed and delivered, all in a relatively small amount of time. Problems develop in VOIP conversations when this process takes too long and the callers experience one of two problems; echo or over-talk.
Standard phone calls function with a delay of no more than 10 milliseconds. But one major disadvantage of VOIP is that there have been delays of up to 400 milliseconds, meaning that the callers won’t hear each other fast enough to make the conversation flow easily. They will either hear themselves talking or they will start talking again before they have heard the other person respond. Although these problems won’t necessarily happen every time a call is made, it can happen often enough to be annoying.
The disadvantages of VOIP are usually tolerable if the callers are using a free service and the calls are for individual, personal communication. But once a network of users, such as a business, wants to use VOIP, the problems become a little more complicated. Part of the reason is that most networks have a firewall; and most firewalls don’t know how to route a VOIP call once it is received – which phone does it go to?
Plus, multiple users create a problem when judging what amount of bandwidth can be and should be used at any time. If multiple users need to make VOIP calls, it can be difficult for the company to know exactly how much bandwidth to provide – especially if internet access, video conferencing or other data transmission services are using the same path.
Overall, the disadvantages of VOIP aren’t significant enough to dissuade the average consumer from using the technology; especially with the fact that they know that the calls they are making are free. But we can rest assured that the technology will only get more reliable as time goes by.
By: Van Theodorou
Learning the Basics of VoIP
January 10th, 2010
If you have been paying large long distance phone bills, it’s time to introduce you to the VOIP basics. Voice over Internet Protocol (VOIP or VoIP) is the latest telecommunications internet technology. It will allow you to make long distance calls over your internet connection, bypassing most, or all of you your long distance provider’s charges.
However, several large telecommunications companies have caught on to the growing trend for consumers to bypass their charges, and have reacted by offering packaged services that include your regular, local phone line service and the VOIP service that will let you place calls over the internet.
When discussing VOIP basics, it’s important to realize that there are actually 3 types of VOIP technologies that are currently in use. The first is called ATA or Analog Telephone Adapter technology. The ATA technologydoes exactly what it sounds like; it takes the analog signal on your regular telephone line and translates it into a digital signal. T
hat digital signal is then sent via the internet. This is the type of service that the large telecommunications providers are offering. They will mail you the ATA and you can set it up easily on your own.
Another of the technologies that is necessary for understanding VOIP basics still has to do with the phone itself. Instead of using an adaptor to change a regular phone into a VOIP compatible one, you purchase a phone that is designed for making VOIP calls. But that phone won’t plug into a regular phone jack (RJ-11). It will have to be plugged into an Ethernet connection (an RJ-45 jack or a spot on your router).
The necessary hardware and software to make a VOIP call is included in the phone itself.
The third technology involved in learning VOIP Basics is the most exciting for the average consumer, as it doesn’t require a monthly service charge from a provider in order to make free business long distance calls. It is computer-to-computer VOIP service. In this case, you download free or purchase low-cost software that turns your computer into the phone.
In addition to the software, you’ll need speakers so you can hear the other party, a microphone so you can speak to them, a sound card in your computer, and a preferably high-speed internet connection so the signal can travel fast enough to avoid delays in what you or the other party hears.
The person you call doesn’t need to be talking to you over a computer; a regular phone will work just fine. You can use the service on your end to make calls to anyone, anywhere without a charge.
Now that we’ve looked at the VOIP or also know as voice over internet protocol, you might be interested in trying it for yourself. But what you don’t realize is that you most likely already are.
Telephone companies have been using the technology for several years in order to route the mass number of calls they receive more efficiently over their networks.
But to try VOIP at home, download software at sites such as skype site. If you already have the needed items mentioned above (speakers, microphone, sound card and high-speed internet connection), you can be making calls in as little as 5 minutes.
By: Van Theodorou
