Posts Tagged ‘Voip Service’

VoIP Providers – How To Choose One

March 5th, 2010



When you’ve made the decision to move to VoIP phone, you’ll need to select a VoIP provider. The most well-known is Vonage, largely because of their aggressive advertising campaign. There are, however, several other VoIP providers that you should consider. A large marketing campaign does not guarantee good service.

Vonage is your basic VoIP phone service, with the emphasis on the phone. For a monthly charge, they send you a device to hook up to your phone that does two things. First, it digitizes your analog voice, a must for VoIP usage. Second, it initiates an internet link that runs through your DSL or cable broadband hookup. VoIP-specific phones are perfect to use on Vonage service, and you can use them wirelessly.

You get your local and long-distance phone service for the monthly flat rate, and also a number of services like three-way calling and call forwarding, which few people use. In some plans, you do pay for outgoing calls after a point, but the number of minutes you get before reaching that break point is pretty generous.

Skype is a very different sort of VoIP provider. It started as primarily a computer-based, not phone-based VoIP, and most people originally used headphones with their ordinary computer to access a Skype account. You can get Skype phones today that run through your computer, but most of Skype’s services are more web-friendly.

In addition to phone service, Skype has robust online and computer-based communications technology like chat and user lookups. But the outstanding feature of Skype is the price. If you’re using it to call directly to another Skype user, anywhere in the world, it’s free. It’s also the easiest VoIP service to take with you; if you have a Skype account, you can access it from your computer or any Skype-enabled computer, anywhere in the world.

Lingo is a new entry to the VoIP world, and is ascendant primarily because while it offers Vonage-style services, it also offers dirt-cheap rates. Vonage focuses primarily on the United States, Canada, and Mexico; Lingo’s area of expertise appears to be Asia and Western Europe, where it offers either unlimited calling or a robust calling plan. Unfortunately, they don’t seem to have worked out all their bugs, and Lingo does not have a stable calling platform yet.

AT&T CallVantage is another new entry, though it’s from an old company. They, too, are based on similar technology to that Vonage uses, with devices that hook up to your phone et al. Unlike Lingo, AT&T offers excellent quality service, as one might expect. At one point, AT&T had overly-complicated technology for hooking up your VoIP service, but they have improved and now aren’t much worse than Vonage.

No matter how good your VoIP provider is, your telephone stability and reliability when using this service is limited by your high-speed internet connection. If the power goes out, no phone. If your internet service is interrupted for any reason, no phone. If you are confident in your cellular service and aren’t worried about this, that shouldn’t be a problem, but it is something you must consider when you choose your VoIP service.

The bottom line is not to choose VOIP service based on price alone. Look at the features and determine how important that is to you and how often you will use it. Our web site features our Editor’s Choice Best Pick for the best VOIP service available based on a wide range of criteria.

By: Jon Arnold

All About VoIP

February 20th, 2010



Voice over Internet Protocol or the VoIP, is basically the process of sending voice through internet protocol, making it convenient for a consumer to make phone calls at cheaper price. VoIP is used not only when using the internet protocol to send or receive calls, but it is also useful when you want to avail the service of traditional phone lines that guarantee better quality & allow bigger space for calls.

When the quality of audio and frequency in VoIP is high, it is very hard for customers to notice the difference between it and a normal telephone. Even the person who is receiving the calls from a VoIP will not be able to guess that the calls are made from a VoIP Network. Transferring PSTN (Public Switched Telephone Network) to VoIP/SIP Session Initiation Protocol) allows VoIP users to send and receive phone calls as done in ordinary phone lines.

Now, enough about VoIP from the scientific point of view. Let us now proceed to the benefits of using VoIP compared to using conventional phone lines. Basically, consumers care mostly about the rates so they would like to know how much can be saved when you purchase a VoIP service. This is one of the advantages of VoIP. It became popular because of its cheap call rates as compared to any conventional phones. It gives you the ability to make unlimited phone calls, long distance calls and low international calls charges with low monthly subscription rate. This is value added service for any consumer.

VoIP can be used in different ways. One possible way is through ATA or Analog Telephone Adapter. ATA is connected between a telephone jack that is already existent and an IP network in order to provide VoIP service. This type of service is generally offered by broadband internet providers such as cable companies and telephone companies.

Simply check the company that provides you with internet cable service or the company that provides your home phone service to see if they offer this service. If you want an easier way, just check the internet out for low rates companies. There are a lot of new companies that are just providing this service and they are concerned about giving the best service with lower rates.

Finally, a VoIP is a better & more economical way of making long distance as well as short distance calls by simply using an internet connection. You can use it for local, nationwide and international calls. You can even make calls to residential phones or cell phones.

By: Joanne Greco

5 Steps to VoIP

February 16th, 2010



So you’re ready to enjoy unlimited long distance calling and lower monthly phone bills. Well, before you make the switch, here are five steps that will help you get the VoIP plan that is best for you.

Make the Decision

Yes, it is new technology, and sometimes we are scared of the unknown. VoIP technology is on the rise and many high profile computer companies are already switching to VoIP and in return are becoming service providers. AOL, Sprint, and Verizon are offering VoIP as well as Internet Messaging services such as Yahoo, MSN, and AOL IM. First you must come to the decision that VoIP is best for you, your family, or your business needs. Research VoIP on the web and its providers. Talk to people that you know have already made the switch. Once you have made your decision to switch to VoIP, you are ready for the next step.

Choose the Plan that is Right for You

A good idea is to make a written list of your needs, wants, and features in a phone. This will help you compare different plans and choose the service provider that will best fit your needs. If you are looking for residential or business service, make sure that you note that in your list. Residential plans usually come in two forms- basic (which is a certain amount of minutes) and unlimited (which will give you unlimited local and long distance talk time). Business plans can include amenities such as multiple phones, greater minute talk time, greater unlimited calling plans, business features bundled with your plan, faxing and voicemail to your computer capabilities, and extras such as yellow page listings. Check with the company to find the plan that meets your requirements.

Setting up the System

Some service providers will send you the equipment that you need to begin using VoIP. You will first need to make sure that your computer system is compatible with the VoIP service. You will also need to have high speed Internet already installed with your computer. If you are using VoIP for a business or for a call center, it is best to leave the installation to a professional. Installing VoIP for a residence or home office is typically simple enough for most residents to do themselves.

Choosing your Phone Number

One of the best features that VoIP has to offer is the freedom to select your own telephone number. If you just want to transfer your old number to your new VoIP system, check with your service provider before making your final decision. Many VoIP providers will allow you to transfer your phone number.

If you want to select a different area code, this option has many advantages. First, for friends and family members who don’t have unlimited long distance calling, selecting the same area code as them can save them money. They will appreciate being able to call you as if it were a local call.

This strategy is also very beneficial for those whose businesses are targeting specific areas. Say there is a California company, yet they want to increase business in Tampa, Florida. By selecting the Tampa, Florida area code, they can increase sales and productivity by having a local number for customers to call. This also reduces the need for a toll free number.

Install your Features and Accessories

VoIP comes with many features included in your service plan. For residential customers these include Voicemail, Caller ID, Call Forwarding, Call Block, and Do Not Disturb. Always check with your service provider for a detailed listing of the features included with your plan. For Small businesses, amenities such as multi phone users, free fax lines, and integrating your VoIP and web features are all available. VoIP also contains many of the same features bundled with basic plans as well. When you are choosing a provider, compare their business plans and select the one that best fits your business needs.

As VoIP technology continues to advance, a new array of accessories appears on the market. Today you can choose from VoIP phones, headsets, and even VoIP videophones that work as a web camera incorporating video with your audio.

By: Olivia Tan